Rider Services

Participants will be offered a variety of rider services during the weekend of the bike ride. The information below highlights several areas of rider services. For any questions that you may have during the event weekend, volunteers and staff will be available at the Rider Services Tent at the Expo and the Start/Finish location to help you.

Bike Compound

You have the option to store your bike in the Bike Compound at the Bike MS: Cox Atlanta Ride Corporate Village in the overnight area. The Bike Compound is a secured covered facility with volunteers monitoring it during the day and a hired security officer monitoring it overnight. Note: The bike compound will also be available for early arrivals on Friday, September 12th, beginning at 4:00pm. Please note that you must have secured your rider packet beforehand, and affixed your rider number on your bike. The bike compound will close at 9:00am on Sunday, September 14th, and all bikes and gear must be removed by this time.

Bike Inspection & Maintenance

The Official Bike Stores for the Bike MS: Cox Atlanta Ride will have mechanic support at Break Points and at the Start/Finish line line throughout the ride. Beginning August 1, 2008, all Official Bike Stores will offer free inspections for all registered riders. All riders with a bike inspection sticker on their bike during the ride will be offered normal labor charges for free. Tubes and other products will be available for purchase throughout the bike weekend. The last chance to obtain a bike inspection and sticker is at the Packet Pickup & Expo on Friday, September 12th. However, all riders are encouraged to get their bikes inspected early to ensure time for any maintenance needed.

Support and Gear (SAG) Vehicles

SAG vehicles will patrol the bike route for your safety and provide transportation to riders who need a lift to the next Break Point. SAGs do not stop to make bike repairs, but they will bring riders to the next break point where mechanics will be available. SAGs only move a rider forward along the route. For the safety of everyone on the route, no personal or team SAGs are allowed on the route. There is an ample amount of trained official SAGs on the route to support all riders.

Medical

First aid volunteers will be available at Break Points, and at the designated start, finish, and overnight areas. An ambulance will also be on route throughout the bike tour weekend. If you have any medical conditions requiring prescription drugs, please be sure to carry those medications with you. Our first aid stations are not equipped to fill prescriptions.

Motorcycle Marshals

Motorcycle Marshals, along with Support and Gear (SAG) Vehicles, patrol the bike route. This allows them to respond quickly to emergencies and traffic situations and radio for assistance when needed.

Non-Denominational Service

A fellowship service will be provided at 7am at the Overnight on Sunday, September 14th.

Food and Beverage

Food and Beverages are provided throughout the route to all participants. Break Points will provide water, sport drinks, bananas, oranges and a variety of snacks.

  • A hot breakfast will be provided both mornings at the Start Line.
  • Lunch will be provided on Day 1 at the half way point on the route or at the Start Line depending on the route option you choose. A Finish Line Celebration will provide lunch at the end of the ride on Day 2.
  • Dinner will be provided on Day 1 at the Overnight.
  • Family, friends and team support are welcome to join us at a cost of $5.00 per meal. Food tickets may be purchased at point of sale.

Parking

There will be a designated parking area at the Start/Overnight/Finish site for all participants, family, friends, and volunteers. Parking Attendants will be on site to direct you to specific parking areas. All motorists are cautioned to be aware of cyclists when driving their cars in and around the areas of the bike ride.

Bike MS Route Signs

Route signs are placed approximately every 1/3 of a mile along the Day 1 and Day 2 routes as directional signage. They will let you know how far to the next Break Point, which right and left turns along the route to take, and even some encouraging messages to keep you pedaling. Caution: Do not touch or remove signs for any reason. Report any route signs concerns to official staff along the route.

PACKING LIST

While riding, make sure to carry with you a copy of your driver’s license, emergency contact numbers, your medical insurance card, route map, your rider number, and any pertinent medical information or information about any medications you are taking. Also, helmets are required throughout the ride.

Additional items to consider:

  • Sunscreen
  • Sunglasses
  • Water bottles
  • Hand sanitizer
  • Emergency cash
  • Wet weather gear
  • Car keys
  • A tire pump
  • Patch kit
  • Spare tube